FAQs

Can an order be cancelled?

If your order has not already been delivered, or is not on its way to being delivered, we can cancel it. To cancel an order, please email info@jasmineantoinette.com immediately. Unfortunately, if your order has already been sent out for delivery, it cannot be cancelled.

Is Jasmine Antoinette sweatshop-free?

Absolutely! It is our strong belief that both animals and human beings should be treated with respect and compassion. We only do business with ethical companies who are also doing everything they can to make the world a better place. We do our very best to ensure that they operate under fair trade conditions and are not manufacturing with child labor or under sweatshop conditions.

Where do you ship?

We ship to Canada as well as to the U.S. If you are outside of North America and would like to make a purchase, please email us and we will try to accommodate you.

Join Our Mailing List!

Sign up to receive exclusive e-mails about special offers, new products & events.

Share Your Thoughts!

Jasmine Antoinette wants to hear from you! We care about our customers and we’d love to hear your comments/suggestions/ideas about our online store and the Jasmine Antoinette line. Your feedback will help us improve our store, merchandise, and provide better service to you.

Contact us at info@jasmineantoinette.com.

Privacy Policy
Jasmine Antoinette is committed to protecting your privacy. We do not sell, loan or rent any identifiable information regarding our customers to any third party. All information you provide us is held in the strictest confidence and will not be used for any purpose other than to process and fulfill orders, contact customers to inform them of their order status, sending promotional information, and improving customer service.

If you have any questions regarding our Privacy Policy,
please email us at info@jasmineantoinette.com.